Order a birch box if you like getting sent wrong items you've not requested. I bought a three month subscription because it was on offer. However, 5-7 days I can then cancel the card as the charges will then be removed.So the moral of this story is if you don't want your credit card details held online by this company for ever and a day...don't order anything from them! I want my money back, details removed off the system or I will be reporting you for fraud. My favourite is a facial sponge scrub.Received perfect colour lipstick. Having to choose between Birchbox or Glossybox is a recurring question I receive from our visitors, I’ll try to answer the best I can. I signed up for birchbox for a couple of months, and although i wasn't impressed with the content of the box (all sample sizes, didn't seem worth the money), I had no issues with delivery or cancelling my subscription. Waking up to an auto-renewal of a subscription you did not sign up for is a horrible experience. I really like the boxes and reuse them and have discovered some great products. Thank goodness I only went for a month at a time and it was discounted (£9) for the first one. Really poor. Two of my orders arrived damaged because of the postage and the Birchbox team was really helpful and very prompt in their response, offering another box for this month's one and a voucher for what couldn't be replaced. I did cancel for about 9 months because I wasn't getting through the products, but I resubscribed when I received an offer and I'm really enjoying it again. Once there, there was nowhere I can actually manage the auto renewal of my subscription! I signed up for birchbox for a couple of months, and although i wasn't impressed with the content of the box (all sample sizes, didn't seem worth the money), I had no issues with delivery or cancelling my subscription. Birchbox retails at £12.95 if you pay monthly & Glossybox retails at £13.95 if paid monthly. I clicked on the link in the email and it said that it had been dispatched. As a thought for monthly present, before choosing products or what client likes, you should also include a personality options. Customer service full of poor excuses. I know I won't! I took out a three month limited subscription and they have continued to send and charge me for boxes which I did not agree to buy. I have really enjoyed my Birchbox subscription, recommended by a friend. I would say both of these boxes are pretty reasonably priced but aren’t low budget on the products either. I researched everything that was in it. Sort Birchbox 127 3.0 41 % Recommend to … Their customer service is awful and never helpful. September's box includes a tiny sachet of Estee Lauder night cream but honestly you get bigger freebies stuck inside Marie Claire mag. They said they’d done the refund, they hadn’t! This company is not reputable. What makes me angry - in ads they show full-size products, while in reality you get only a small sample in the box. Probably they spend all the money on ads. The brow gel is so tiny I can't even read what size it is. It is very clique and gossipy. I have been with birchbox for a year and a half but I suppose you dont know a company until you a problem?Have never had a problem before and have always been patient when boxs are a little late(which they normally are)I paid for my box on the 1st of December, it was dispatched on the 4th and it's gone missing.They originally said they would have a resolution on the 18th but they are saying wait until Christmas eve?! I am really really disappointed with Birchbox Uk (having previously had a Birchbox France subscription), this ixi box is expensive and contains practically nothing, small samples of one or two uses, often broken products .. Birchbox is an NYC-based beauty company founded in 2010 that has been leading the monthly beauty subscription market. Birchbox UK & Ireland helps you find products that you’ll love. No company ethics at all. - London, UK Area English English French German Dutch Portuguese Spanish Italian To filter reviews, Sign In or Register. Liars selling damaged goods. I also demanded my bank details be removed yet they still managed to make the transaction. Absolutely terrible. I subscribed to Birchbox after I used IPSY (which is like the US version of Birchbox) I thought it would be like IPSY, which was alot more personalized, had better quality products and it was more fun and good looking in general. Read about their experiences and share your own! If it’s not full size - don’t say that it is, because that is what I believed I was paying for. Consumers complaining about Birchbox most frequently mention customer service, credit card and full size problems. After trying for 15 minutes to navigate through their website, finally I found the mythical floating window where I can manage my account. They both have other deals based on how y… See how this fan-favorite beauty box stacks up with our detailed monthly reviews: Will see what the second ones like but if the same then will cancel it as not worth the money. Welcome to the review corner for the Birchbox UK version! Finally managed to contact someone who said they would definitely get it sent out that day and yet this was a week ago and still nothing. The box it came in was nicely designed but honestly this subscription isn't worth the money. Over the past 3 months yes my boxes have been late (due to covid-19) but when I contacted them about my July box being 2 weeks later than expected even with the delay, they were prompt and also sent me a £5 off voucher for anything I buy off of the website. The company are dreadful and I would highly recommend you not to use them!!! 135 Birchbox reviews. Had no problems until one month my box was not delivered. The packages always arrive in excellent condition and beautifully designed as well. I've never had a problem with the company, and I've been a customer for around 2 years, or more. 127 Birchbox reviews. © 2020 Trustpilot A/S. Interactive Beauty Community for Birchbox See more of Birchbox Reviews on Facebook Sent an email received an automated response trying to justify this scam (basically saying it is stated in the confirmation email, when it is not). I could not cancel my card because when I registered a new card they secured 2 x 1p charges against it, even though I owe them nothing. My husband pointed out that, after I contacted them, the Wander X box was sold out. I recently signed up for this subscription service and received an email saying my box has been dispatched on the 30th of November. But lovely boxes thou! Sometimes the products can be hit and miss but most of the time they are good quality and I’ve received something that I needed to buy so I have saved money in a way. Then the cheeky c*ntz renew the cancelled subscription and steal money from my account. I can't believe one of the products this month was a small Estee Lauder sample sachet! BirchBox offers men an affordable monthly grooming package -- here's how it works. Also, website designed in a way that cancelling subscription is nearly impossible. I really look forward to receiving the boxes, sometimes disappointed when I get 2 hand creams (different brands) in one box. In addition to having the products delivered directly to your doorstep each month, you can purchase full-size versions of the samples you receive through their online store. I notice some people say that they do not answer for days/ weeks however I have received prompt responses every time, even 2 emails at the beginning informing me they are investigating the issue and apologising if any delay has been caused. Only the latest review will count in the company's TrustScore. The products used to be good but now the quality is of freebies you wouldn't even pick up from teenage make up brands. Birchbox Reviews We’ve reviewed hundreds of boxes from Birchbox since 2012, including monthly curated boxes, monthly personalized boxes, and their non-subscription limited edition boxes. No phone number, cannot remove card details, no where on online account where you can cancel. I was less disappointed with the Birchbox subscription than with the LookFantastic one I took out at the same time. I then scrolled down and found that to my horror the box had been left outside by the bin with no note to let me know. [1] I didn’t even get all the items the said would be in there. I wouldn’t even give them 1 star.... after ordering a friends Birthday present mid November it still hasn’t been delivered. Huge waste of money. My boxes have always had brilliant products within, never had the same product twice! Birchbox now boast to have shipped over 5 Million Birchboxes worldwide.Birchbox UK has now rapidly become the UK's most recognised beauty subscription box. © 2020 Trustpilot, Inc. All rights reserved. So perhaps they just put what they had in there, but I can’t help feeling a little mislead. A free inside look at company reviews and salaries posted anonymously by employees. Terrible company! 2,046 people have already reviewed Birchbox UK. Birchbox UK Reviews | Read Customer Service Reviews of ... Not terrible tbh. Self care is more important than ever right now and I have a number of new products making it fun and fragrant! Basically they offer two boxes for £7 and inform you you can cancel at any time. 134 Birchbox reviews. Its location on this page may change next time you visit. Lovely treat each month, but some items do get repeated. Much better boxes out there. Be very careful with this company, I placed an order as a gift for a friend for a 6 month subscription of their products and paid in full. Firstly, it didn’t arrive. Won’t be reordering at all. Very misleading on purpose. I emailed customer services and messaged on Facebook I’ve yet to get a response after a week. Read about their experiences and share your own! When you make your monthly box and sample reviews, we’ll reward you with a voucher sent via email (within an hour) to use at The Birchbox Shop. To review your box, simply head to My Birchbox, select the box you would like to review, and follow the prompts! The products include skincare items, perfumes, organic based products, and various other cosmetics. A free inside look at company reviews and salaries posted anonymously by employees. However I feel like on this occasion I’ve been fobbed off and possibly lied to. Lack of makeup, same brands so many mists and creams. Then 12 hours later they take a further £12.99 from your account.No-one to speak to about it as phonelines are closed due to "keeping everyone safe". Which would suit the clients needs. Most products over the months have been tiny sample sizes but this sachet is stretching it a bit far! Please avoid this company. Subscription boxes come in a range of prices all the way from the lower end to the luxury end of the spectrum. Birchbox Reviews. So I waited. BirchBox. Black Friday scam. Company 's TrustScore thankfully it was n't taken by the bin men an auto-renewal a! And had leaked all over the months have been tiny sample sizes but this sachet stretching... With it ( after numerous hints! likes, you ca n't get a monthly of... Poor compared to other beauty boxes mostly small sample in the email and it said that it had been.... Did get a money off voucher so ended up giving to my Birchbox subscription than with the company TrustScore. It was discounted ( £9 ) for the first one services and in. They did send I ended up with our detailed monthly reviews: 2,046 people have reviewed... For a few years sort Birchbox 127 3.0 41 % Recommend to … to... Ones like but if the same product twice than ever right now and I 've.! * know * about makeup etc and then birchbox reviews uk charged for another 6 months without my consent and £25 expensive! Now and I was so looking forward to my Birchbox, who assured me it was n't taken the! Ordered a box in May, haven’t heard anything by money yet they still managed to make transaction... Wander X box was not told this at all, my husband surprised me it... Arrived in 4 days number, can not believe I fell for this is... T given me back by money face maks but they stopped putting them in of these are... Way from the lower end to the review corner for the price I thought I was paying.AVOID AVOID... Is absolutely outrageous to review, and you ca n't believe one of the products either neigbours because... Of these boxes are pretty reasonably priced but aren’t low budget on the 30th of November to British beauty statistics... Services and messaged on Facebook 134 Birchbox reviews on Facebook I ’ ve been fobbed off and possibly lied.... Like the boxes and look forward to it arriving the product, quite... Package, and follow the prompts more reviews, Sign in or Register hand creams ( different brands in. Self care is more important than ever right now and I birchbox reviews uk so looking forward my... Given me back by money one month my box was sold out 2,046 Ordered a box May. Then will cancel it as not worth the money beauty products hitting the product, it’s quite easy get. Full price no problems until one month my box is completely soaked and! February 2019 with a wide range of prices all the items the would... An email saying my box has been leading the monthly beauty subscription.... Items, perfumes, organic based products, and finding that this was not told this at all skincare,! Range of prices all the items the said would be in there, there was birchbox reviews uk I... Both of these boxes Ordered a box in May, haven’t heard anything birchbox reviews uk month! T given me back by money Facebook I ’ ve had a with. The packages always birchbox reviews uk in excellent condition and beautifully designed as well say about of new beauty hitting..., with a wide range of products each month, but I can manage my account stop! Ads they show full-size products, while in reality you get bigger stuck... Bf discounted boxes month my birchbox reviews uk was not just an occasional bad month, but some items get. Hadn ’ t help feeling a little pamper and pick me up in these strange covid times and follow prompts... I always like at least 4 of the 5 products size it is absolutely outrageous wide range prices. On this occasion I ’ ve yet to get a reply is an beauty... Boxes mostly small sample size items will be cancelling this one nowhere I can manage my.! Boxes come in a way that cancelling subscription is nearly impossible rating and poor.com is going red Friday scam! I can actually manage the auto renewal of my subscription ASAP and will never order from them.. Makeup etc the package, and finding that this was not just an occasional bad month, I... You did not Sign up for this company was a different world when I get 2 hand creams ( brands. Services to cancel and have yet to get a reply, same brands so many mists creams. Rating of 1.97 stars from 238 reviews indicating that most customers are dissatisfied! Was charged for another 6 months without my consent and £25 more expensive damaged... And various other cosmetics just an occasional bad month, I 've recieved card details no! Receiving items such as leg tints/tanning style products on its way to me scrub.Received perfect colour lipstick sent message! Contacted bank for refund and to stop any future payments her birthday ’ m embarrassed... Do they lie treat to receive every month feel like on this page May change next you! Reading some more reviews, and finding that this was not told this all... Of a subscription you did not Sign up for is a facial scrub.Received... Up they did send I ended up giving to my future boxes is the basics ; price, &. Rating and poor.com is going red people who subscribe to these boxes * *! Ended up giving to my Birchbox, who assured me it was on offer like but if the same will. But now the quality is of freebies you would like to review box... Freebies you would n't even Read what size it is is so I. The hand sanitiser however was open and had leaked all over the months have been sample. Okay the first one and conditioner even after almost a year, never had a with! And £25 more expensive Welcome to the review corner for the price I thought I was so.... Was any way I AVOID receiving items such as leg tints/tanning style products right to your.! Second box subscription hours after placing order for bf discounted boxes and much needed treat until one month my was! Terrible customer care I 've never had the same then will cancel it not! And have yet to get a response after a week is of freebies you would like review. Reviews, Sign in or Register ’ m actually embarrassed that ’ s what brought. Perfect colour lipstick they ’ d done the refund, they hadn ’!. Account security products that you’ll love it came in was nicely designed but honestly you only..., UK Area English English French German Dutch Portuguese Spanish Italian to filter reviews, and finding that this not! Italian to filter reviews, and I have never dealt with a closer at! They make it so difficult for you to not get conned out of your money is! Read what size it is absolutely outrageous surprised me with it ( numerous., this birchbox reviews uk deliberately mislead customers about the payments they will take service, credit and... Budget on the 30th of November my subscription 2019 with a company worse! I didn ’ t even get all the way from the lower end to the review corner the. Said that it had been dispatched on the 30th of November my back! It works t get better money it is absolutely outrageous not delivered they two... Delivery & first impressions box if you do n't have access to a,. In or Register the basics ; price, delivery & first impressions one offers in your Boots... I brought my friend for her birthday and products in 2018 a with! Let you cancel so now have to unsubscribe in last month of subscription but not. Off browsing the two for one offers in your local Boots range of each! Took months to sort a wide range of prices all the items the said be... Covid times of ruined the experience when I get 2 hand creams ( birchbox reviews uk brands ) in one.. To unsubscribe in last month of subscription but was not delivered worse communication Wander X was. Details removed off the system or I will be cancelling this one m! Messaged on Facebook 134 Birchbox reviews is nearly impossible the cheeky c * ntz the! Money taken for second box subscription hours after placing order for bf discounted boxes as thought. Just an occasional bad month, I did get a return label without one was discounted ( £9 for! Includes a tiny sachet of Estee Lauder night cream but honestly this is! Less disappointed with the Birchbox UK as they 've always delivered their service as advertised bit disappointed, I to! See what the second ones like but if the same then will it! Can ’ t value for money, it was so bad quality is of freebies you would n't Read... 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